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1. General Information

These terms and conditions govern the use of our website and services. By placing an order, you agree to these terms.

 

2. Orders & Payment

• All orders are binding once confirmed. 

• Payments are processed securely via third-party providers. 

• We reserve the right to cancel or refuse orders in case of incorrect pricing or fraud suspicion.

 

3. Shipping & Delivery

• Standard delivery takes up to 14 days. 

• We are not responsible for delays caused by third-party couriers. 

 

4. Right of Withdrawal (Returns & Refunds)

• You have the right to cancel your order within 14 days after receiving the product. 

• To initiate a return, contact us at [Your Email] before sending the item back. 

• Refunds are processed once the item is received in its original condition. 

• Custom-made or personalized items are non-refundable.

 

5. Liability & Disclaimers

• We are not liable for damages resulting from misuse of our products. 

• Product descriptions and images are as accurate as possible, but minor variations may occur.

 

6. Governing Law 

These terms are governed by Irish law. Any disputes shall be settled in Irish courts.

 

7. Contact Information

For any questions, please contact us at marie@surprise-hamper.com.

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